ServiceHub
Field Service & Maintenance Management System
Manage work orders, schedule technicians, track SLAs, and resolve issues faster with real-time field visibility and automated workflows.
What is e-Invoice?
AMAST ServiceHub helps you manage work orders, schedule technicians, track SLAs, and resolve issues faster with real-time field visibility and automated workflows.
From the initial service request to final resolution, ServiceHub brings the entire field service process into one connected system.
Built for Service Operations
Keep every service request, technician, SLA and operational metric connected in one place.
Work Order Management
Create work orders, assign priority, and track status from start to finish.
Scheduling & Dispatch
Technician calendars, auto-dispatch and route planning in one view.
SLA & Compliance
Monitor SLAs with escalation and alerts so nothing slips through.
Reporting & Analytics
Job reports, KPI dashboards and trend analysis for better decisions.
WHO IS THIS FOR?
ServiceHub provides connected visibility and workflow management for organizations handling field service and maintenance operations.
- Manufacturing organizations
- Property management companies
- Healthcare organizations
- Facilities management teams
- Retail organizations
- Educational institutions
How It Works?
A connected workflow that follows every service request from creation through reporting.
Step 1
REQUEST
Log service requests, raise tickets, and submit incidents.
Step 2
ASSIGN
Assign technicians, set priorities, and allocate resources.
Step 3
DISPATCH
Dispatch to field, optimize routes, and track in real time.
Step 4
RESOLVE
Complete service, update job status, and capture sign-off.
Step 5
REPORT
Generate reports, track SLA compliance, and review metrics.
Tech Specification
Response Time
Faster dispatch and real-time tracking cut down resolution time.
Scheduling
Technician calendars and auto-dispatch remove manual coordination.
Downtime
Preventive maintenance catches issues before they become failures.
SLA Compliance
Built-in monitoring and escalation rules keep commitments on track.
Resource Use
Route optimization and priority assignment use your team efficiently.
Service Visibility
Real-time dashboards give you complete access to every service request.
Frequently Asked Questions
What is AMAST ServiceHub?
AMAST ServiceHub is a field service and maintenance management system designed to manage requests, work orders, technicians, SLAs and reporting.
How does ServiceHub work?
Service requests move through a connected workflow from Request and Assignment to Dispatch, Resolution and Reporting.
Can ServiceHub track SLAs?
Yes. ServiceHub provides SLA monitoring, escalation and alerts to help teams keep service commitments on track.
Does ServiceHub support multiple locations?
The platform can be used for service and maintenance operations across multiple sites and locations.
Can ServiceHub provide reports?
Yes. Reporting capabilities include job reports, KPI dashboards and trend analysis.
BOOK A FREE TRIAL TODAY*
Discover how AMAST ServiceHub can help you manage requests, technicians, SLAs and maintenance operations more efficiently.
*Terms and conditions apply
Prefer to speak with our team directly?
+60 12 603 7541
Call us now and our team will be happy to assist you.
