WyraChat
AI-Powered WhatsApp Automation
WyraChat is a SaaS platform that puts an AI agent on your WhatsApp Business number — answering customer enquiries, booking appointments, qualifying leads, and sending follow-ups automatically, around the clock.
Built for Malaysian and Southeast Asian businesses, WyraChat speaks your customers’ language — Bahasa Malaysia, English, and beyond — so you never miss a conversation again.
The Problem
Businesses lose customers because they can't respond fast enough
Slow response times
- Customers message on WhatsApp and expect instant replies
- Manual handling means delays during off-hours, weekends, and peak periods
- Slow responses lead to lost sales and poor customer experience
Overwhelmed teams
- Staff spend hours answering the same repetitive questions
- No system to track, follow up, or qualify incoming leads
- Human agents can't scale when enquiry volume spikes
Missed opportunities
- Unread messages mean unbooked appointments and unconfirmed orders
- No data on customer conversations for business decisions
The Solution
WyraChat connects to your WhatsApp Business number and deploys an AI agent trained on your business — your products, services, FAQs, and tone of voice. It handles conversations intelligently and only escalates to a human when necessary.
24/7 Availability
AI responds instantly at any hour, any day — no staff required for basic enquiries
Lead Qualification
Automatically collects customer name, need, and contact before handing off to sales
Appointment Booking
Integrates with Google Calendar to book, confirm, and remind customers of appointments
Product Catalogue
AI knows your full product list and can answer pricing and availability questions
Conversation History
Every WhatsApp conversation is logged and searchable in your dashboard
Team Management
Add agents and admins, assign roles, and manage access across your organisation
Multi-language
Supports Bahasa Malaysia, English, and mixed-language conversations
Human Handoff
Seamlessly transfers conversation to a human agent when needed
Why WyraChat?
What makes WyraChat different from other WhatsApp automation solutions, and how does it solve the everyday challenges businesses face? Here are some of the key features that make WyraChat a smarter, faster, and more effective choice for customer engagement and business growth.
Built for Southeast Asia
- Designed specifically for Malaysian and regional business contexts
- Understands local language patterns and customer behaviour
No technical knowledge required
- Simple dashboard — set up without any coding or IT support
- AI configuration through a guided form, not a developer console
Affordable and scalable
- SaaS pricing — pay monthly, cancel anytime
- Scales with your business as conversation volume grows
Secure and compliant
- Built on Meta's official WhatsApp Business API
- Data hosted securely, compliant with Meta's data policies
WHO IS THIS FOR?
Smart Linen Solutions is designed for businesses that require accurate, efficient, and scalable linen management with full visibility and control.
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Retail & E-commerce:
Answer product queries, check stock, and confirm orders automatically -
Clinics & Healthcare:
Book appointments, send reminders, and handle patient enquiries 24/7 -
Education & Tuition:
Manage student enquiries, class schedules, and enrolment via WhatsApp -
F&B & Hospitality:
Handle reservations, menu questions, and delivery status updates -
Professional Services:
Qualify leads, schedule consultations, and follow up with prospects -
Property & Real Estate:
Respond to enquiries, arrange viewings, and share property details instantly
How It Works?
WyraChat is designed to be set up in minutes, not months.
Step 1
Connect Your WhatsApp Number
- Log in to WyraChat and go to Settings → WhatsApp
- Click 'Connect WhatsApp' and complete the guided Meta Business login
- Your WhatsApp Business number is linked instantly
Step 2
Train Your AI
- Enter your business name, industry, and website URL
- WyraChat scrapes your website and auto-fills your AI configuration
- Add your product catalogue, FAQs, and custom instructions
Step 3
Go Live
- Your AI agent is active and responding to customers on WhatsApp
- Monitor all conversations from the WyraChat dashboard
- Add team members to manage escalated conversations
Frequently Asked Questions
Do I need a WhatsApp Business API account?
No — WyraChat handles the WhatsApp Business API connection for you. You just need a phone number that is not already linked to another WhatsApp account.
Can the AI speak Bahasa Malaysia?
Yes. WyraChat’s AI supports Bahasa Malaysia, English, and mixed-language (Manglish) conversations naturally.
What happens when the AI doesn't know the answer?
The AI escalates the conversation to a human agent in your team. You receive a notification and can take over the chat from the dashboard.
How long does setup take?
Most businesses are live within 30 minutes. Connect your WhatsApp number, configure your AI profile, add your products, and you’re ready.
Is my customer data safe?
Yes. WyraChat uses Meta’s official WhatsApp Business API. All data is stored securely and never shared with third parties.
Stop Missing Customers. Start Automating on WhatsApp.
Join Malaysian businesses already using WyraChat to reply faster, qualify leads, and never miss a sale — 24/7.
